Question 1

How do credits work?

Accepted Answer

Credits are used to generate AI videos and images. Credit costs are calculated dynamically based on the model, video duration, and resolution — starting from as low as 2 credits for short clips up to 64 credits for premium models like Veo 3. For example, Seedance 1.5 Pro costs 5 credits for a 720p 5-second video. The exact cost updates in real time as you adjust your settings before generating. You can check your credit balance anytime in your account dashboard.

Question 2

What AI models are included?

Accepted Answer

All plans include access to multiple AI video models including Seedance 1.5 Pro, Kling, Veo, Wan, and more. You can choose the best model for your specific use case — whether you need cinematic quality, fast generation, or budget-friendly options.

Question 3

Do unused credits expire?

Accepted Answer

For subscription plans, credits reset each billing cycle. For one-time credit packs, credits never expire — use them whenever you're ready. We recommend credit packs if you prefer flexibility without a recurring commitment.

Question 4

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. Cancellation takes effect at the end of your current billing cycle. You'll continue to have access to your remaining credits until the period ends.

Question 5

Can I use generated videos commercially?

Accepted Answer

Yes, all paid plans include commercial usage rights. You own the videos you generate and can use them for advertising, social media, client projects, and any other commercial purpose.

Question 6

What's your refund policy?

Accepted Answer

We offer a 7-day refund window for subscriptions (if less than 10% of credits have been used) and a 30-day window for credit packs (if less than 50% of credits have been used). See our Refund Policy page for full details.

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